CHIPPEWA FALLS, WIS. – Buying a latte at this colorful coffee shop was once a simple, daily routine for Julie Anderl, whose law office was nearby. But as her dementia grew, it became a puzzle of choices.

The women at 4:30 AM Coffeehouse gave Anderl, 55, time to choose her beverage and helped her sort through change, said her mother, Janet Rubenzer-Pike, 74. But elsewhere, store workers either tried to take advantage of Anderl’s confusion — pushing credit cards or clothes that didn’t fit — or ignored her.

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